Plans change, people move, injuries happen and we understand that. We want to find a solution that works for you and we hope to have you back playing with us soon!
Due to the many costs associated with running our programs, we are not able to provide any compensation to members that withdraw from a program after the registration deadline. That being said, we do want to help find a creative solution to provide value to members that find themselves in this situation.
If you need to leave your program after the registration deadline has passed, we can try to help by attempting to sell your spot in the program. Please follow these steps:
- Please email us at the appropriate email account below (listed by region)
- Once we receive your request, we will begin looking for a replacement for you in the league. We will contact any members on the waitlist, or we will reopen that spot for registration online
- If we are able to find a replacement for you, we will provide you with a JAM credit equal to the amount received from the spot sale
- There are no refunds
- NOTE: it is possible that the amount received from the spot sale may be less than what you originally paid (e.g. the program has already started, and we are only able to sell your spot at a prorated price). For example, if Player A requests to be removed from their program after 1 week of the program, but a replacement is found 2 weeks into the program, Player A would receive a pro-rated credit for the remaining games after the second week
- If we are not successful at selling your spot, there will be no compensation issued. The spot will remain yours
Regional Email Address:
toronto@jamsports.com
york@jamsports.com
mississauga@jamsports.com
kwc@jamsports.com
sudbury@jamsports.com
hamilton@jamsports.com
brantford@jamsports.com
barrie@jamsports.com
winnipeg@jamsports.com